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My orders

Understand order history, read statuses, download invoices and judge cancellations correctly.

At a glance

History, statuses, invoices and cancellations in one place.

The page now aligns with the current order view inside the customer account.
Status descriptions and invoice-download guidance were updated.
The boundary between cancellation and return handling is now clearer.

Sign in to your customer account.
Open the Orders area.
There you see number, date, amount and status of every order.
The detail view shows items, address, tracking and available actions.

Status	Meaning
Open	Order recorded, next processing step still pending.
Paid	Payment has been confirmed.
Processing	The order is being prepared internally.
Shipped	The package is on the way.
Delivered	The delivery has been completed.
Cancelled	The order was stopped.
Refunded	A refund has been initiated.

Open the order detail page.
Use the PDF download action.
Invoice availability depends on order state and payment release.

Cancellation may be possible as long as the order has not been shipped yet.
The action appears directly on the order detail page when the status allows it.
Already delivered items go through Returns & RMA.